Mercure Serpong Alam Sutera

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.

Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.

Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms.

Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.

Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.


Room choices in Mercure Serpong Alam Sutera

Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Shower
Bedroom Linen, Wardrobe or closet
Outdoors BBQ facilities Additional charge, Terrace, Garden
Kitchen Electric kettle
Room Amenities Socket near the bed, Drying rack for clothing, Clothes rack
Activities Bicycle rental, Happy hour Additional charge, Cycling
Living Area Seating Area, Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Fruits Additional charge, Kid meals Additional charge, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
Reception services Invoice provided, Concierge service, Luggage storage, Express check-in/check-out, 24-hour front desk
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Carpeted, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Accessibility Toilet with grab rails, Wheelchair accessible, Upper floors accessible by elevator
2 swimming pools Opening times, Open all year, All ages welcome, Pool is on rooftop, Pool/beach towels, Opening times, Open all year, Suitable for kids, Pool is on rooftop, Pool/beach towels
Wellness Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken English, Indonesian

Conditions

Check-in From 14:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit A damage deposit of IDR 400000 is required on arrival. That's about 20.46GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Mercure Serpong Alam Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of IDR 400000 is required on arrival. That's about 20.46GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

How does the best price guarantee work?

If you find a lower rate for this establishment on another website, hurry up and contact our customer service team, through our contact from, in the page's 'Contact' tab.

Is WiFi available at Mercure Serpong Alam Sutera?

WiFi is available in all areas and is free of charge.

Is there free parking available at Mercure Serpong Alam Sutera?

Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking

What are the outdoor activities at Mercure Serpong Alam Sutera

BBQ facilities Additional charge, Terrace, Garden

What languages are spoken at Mercure Serpong Alam Sutera?

English, Indonesian

What are the general services offered at Mercure Serpong Alam Sutera?

Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Carpeted, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Mercure Serpong Alam Sutera?

Pets are not allowed.

What is the check-in time at Mercure Serpong Alam Sutera?

From 14:00

What is the check-out time at Mercure Serpong Alam Sutera?

Until 12:00

100% real reviews of Mercure Serpong Alam Sutera

tpl.official.section.reviewsHome.description

8,0
Purpose of trip: Leisure trip
What was the highlight of Mercure Serpong Alam Sutera
Positive experience, both for stay and meeting options.
A business hotel with practical facilities, comfortable room, good amenities and value-for-money. The in-room dining and restaurant choices were superb. Food is wonderful, good portions and delicious. Their monthly specials are very interesting and worth to explore.
Smack in the heart of Alam Sutera, with a mall next door and restaurants across. Not many recommendations from the staff, so feel free to explore on your own. The coffee amenities is dependent on the room upgrade, so don't expect the same for different room categories.
9,0
Purpose of trip: Leisure trip
What was the highlight of Mercure Serpong Alam Sutera
Wonderful
Location. Its located not far from the entrance of alam sutera, you can go easily to the highway, to the commercial center, local resto/bar, and local market.
Only two type of rooms, but the privilege is big enough for 2 persons.
8,0
Purpose of trip: Leisure trip
What was the highlight of Mercure Serpong Alam Sutera
The staffs are very patience and always smile
The bed is really nice!
7,0
Purpose of trip: Leisure trip
What was the highlight of Mercure Serpong Alam Sutera
Could be better
Location. It's near a nice mall.
The bathroom and hallway were not maintained well. It wasn't like a four-star hotel.

Nearby the Mercure Serpong Alam Sutera
Indonesia / Serpong
Serpong

Nearby places of interest

Gading Raya Padang Golf Course Gading Raya Padang Golf Course
1.2 miles
Grand Serpong Mall Grand Serpong Mall
2 miles
University of Pelita Harapan University of Pelita Harapan
3 miles
Teraskota BSD Teraskota BSD
3.7 miles
Prasetiya Mulya Business School Prasetiya Mulya Business School
4 miles
AEON Mall BSD City AEON Mall BSD City
4.2 miles
Swiss German University Swiss German University
4.3 miles
Lippo Mall Puri Lippo Mall Puri
7 miles
Cengkareng Golf Club Cengkareng Golf Club
8.5 miles
Gandaria City Gandaria City
9.1 miles

Highlighted Places

Pondok Indah Mall Pondok Indah Mall
9.1 miles
Plaza Senayan Plaza Senayan
10.2 miles
Central Park Mall Central Park Mall
10.6 miles
Pacific Place Pacific Place
10.9 miles
Tanah Abang Grocery & Textile Center Tanah Abang Grocery & Textile Center
11.8 miles
Grand Indonesia Mall Grand Indonesia Mall
12 miles
Selamat Datang Monument Selamat Datang Monument
12.2 miles
Sarinah Sarinah
12.5 miles
Ragunan Zoo Ragunan Zoo
12.5 miles
Gambir Train Station Gambir Train Station
13.1 miles

Connections & Popular Places of interest

Hero Supermarket 


Supermarket Hero Supermarket Supermarket
0.1 miles
Flavor Bliss


Restaurant Flavor Bliss Restaurant
0.1 miles
Pasar Delapan


Market Pasar Delapan Market
0.3 miles
Jakarta Soekarno Hatta Airport Jakarta Soekarno Hatta Airport
8.1 miles
Halim Perdanakusuma Airport Halim Perdanakusuma Airport
16.2 miles

How can we help you?

Leave us your email and an agent will offer you the best option according to your search

- Mercure Serpong Alam Sutera -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.