Mercure Serpong Alam Sutera
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.
Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.
Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms.
Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.
Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
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Room choices in Mercure Serpong Alam Sutera
Services
Internet | WiFi is available in all areas and is free of charge. |
Bathroom | Toilet paper, Towels, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Shower |
Bedroom | Linen, Wardrobe or closet |
Outdoors | BBQ facilities Additional charge, Terrace, Garden |
Kitchen | Electric kettle |
Room Amenities | Socket near the bed, Drying rack for clothing, Clothes rack |
Activities | Bicycle rental, Happy hour Additional charge, Cycling |
Living Area | Seating Area, Desk |
Media & Technology | Flat-screen TV, Cable channels, Telephone, TV |
Food & Drink | Fruits Additional charge, Kid meals Additional charge, Snack bar, Breakfast in the room, Bar, Minibar, Restaurant, Tea/Coffee maker |
Parking | Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking |
Reception services | Invoice provided, Concierge service, Luggage storage, Express check-in/check-out, 24-hour front desk |
Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box |
General | Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Carpeted, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service |
Accessibility | Toilet with grab rails, Wheelchair accessible, Upper floors accessible by elevator |
2 swimming pools | Opening times, Open all year, All ages welcome, Pool is on rooftop, Pool/beach towels, Opening times, Open all year, Suitable for kids, Pool is on rooftop, Pool/beach towels |
Wellness | Kids' pool, Fitness/spa locker rooms, Fitness, Spa/wellness packages, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre |
Languages spoken | English, Indonesian |
Conditions
Check-in | From 14:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Refundable damage deposit | A damage deposit of IDR 400000 is required on arrival. That's about 20.46GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. |
Children and beds | Children of any age are welcome. |
Age restriction | The minimum age for check-in is 18 |
Pets | Pets are not allowed. |
Groups | When booking more than 7 rooms, different policies and additional supplements may apply. |
Accepted payment methods | Cash Mercure Serpong Alam Sutera accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of IDR 400000 is required on arrival. That's about 20.46GBP. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Is WiFi available at Mercure Serpong Alam Sutera?
WiFi is available in all areas and is free of charge.
Is there free parking available at Mercure Serpong Alam Sutera?
Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
What are the outdoor activities at Mercure Serpong Alam Sutera
BBQ facilities Additional charge, Terrace, Garden
What languages are spoken at Mercure Serpong Alam Sutera?
English, Indonesian
What are the general services offered at Mercure Serpong Alam Sutera?
Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Carpeted, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Are pets allowed at Mercure Serpong Alam Sutera?
Pets are not allowed.
What is the check-in time at Mercure Serpong Alam Sutera?
From 14:00
What is the check-out time at Mercure Serpong Alam Sutera?
Until 12:00
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